Universal 1st Insurance Services

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Privacy and Security

Universal 1 st Insurance Services is committed to protecting and maintaining our clients’ privacy to the best of its abilities. We could not operate nor provide the level of quality our users expect without logging certain data and in some cases providing that data to others. For your understanding and protection, we encourage you to read this Privacy Policy that is incorporated into and subject to our Terms of Use. This notice describes the personal information we collect about you and how we use and protect it. It applies to our current and former customers who live in California.

Summary
This section summarizes our privacy practices.

We gather information from you, your transactions with us, and outside sources.
We use your information only to conduct our business and provide insurance to you.
We will share your information with selected representatives, the general agents, the insurance companies for quoting and other insurance purposes.
We will not share your information with other companies for their marketing purposes without your consent.
You may review and correct your information.

We collect information about you to quote and service your insurance policy. This is called Nonpublic Personal Information (NPI) if it identifies you and is not available to the public. We collect NPI from some or all of the following sources. We've provided a few examples for each source, but not all may apply to you.

Your Application: You provide NPI on your application, by phone, or online. We may also obtain it from directories and other outside sources. It includes your name, street and e-mail addresses, phone number, driver's license number, Social Security number, date of birth, gender, marital status, type of vehicle, and NPI about other drivers.
Consumer Reports: We obtain NPI from consumer reporting agencies. It includes your driving record, claims history with other insurers, and credit report information. Transactions: We obtain NPI about your transactions with us, our affiliates, or others. It includes your insurance coverages and rates, and payment and claims history. It also includes NPI that we require for billing and payment.

We will share NPI about you only as permitted by law. We will not share your NPI with other companies for their marketing purposes without your consent. There is no need to "opt out" or tell us not to do this.

Disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research or comply with the law. Recipients include, for example, our insurance companies, service providers, consumer reporting agencies, law enforcement, courts and government agencies. Transaction information that we provide to consumer reporting agencies, including your payment and claims history with us, is kept by them and disclosed to others as permitted by law.

Where permitted by law, we may also disclose application or transaction NPI to service providers that help us market our products.

We restrict access to your NPI to our employees and others who we feel must use it to provide our products and services. Their use of NPI is limited by law, our employee code of conduct, and written agreements where appropriate. We also maintain physical, electronic and procedural safeguards to protect your NPI.

How can I review and correct information you have about me?
To review information we have about you, send a written request to Customer Service, Universal 1 st Insurance Services, 1209 N. Central Ave., #201 , Glendale , CA 91202 . You must describe the kind of information you want to review. Include your full name, address, policy number (if applicable), and either your date of birth, Social Security number or driver's license number. Within 30 business days, we will describe what is available and how you may request corrections. We will also name anyone we show as having received the information within two years prior to your request. Finally, we will identify the companies that have provided Consumer Report Information about you.

You may review the information at our offices or receive a copy of it for a fee to cover our costs. We will not provide information that we feel is privileged, such as information about insurance claims or lawsuits.

To correct information about you, send a written request as described above, explaining your desired correction. Within 30 business days, we will either make the requested correction or tell you why we won't. We cannot correct Consumer Report Information, such as your credit report. To do this, you must contact the consumer reporting agency that provided it.

If we make your requested correction, we will notify you in writing. We will also notify anyone named by you who may have received the information within the previous two years. If required by law, we will also notify others who may have given it to or received it from us. If we refuse to make the requested correction, you may file with us a concise written statement about why you object, including the information you think is correct. Your statement will then become part of your file. It will be sent to the same persons to whom we would send a copy of any correction or change.

At Universal 1st Insurance Services our mission is to provide our customers with the best insurance protection at the most competitive rates, supporting their needs with unyielding integrity and unparalleled customer service. Established in 1989, Universal 1st Insurance Services is an insurance agency and brokerage. We offer you more personal service with personalized advice to find the best coverage to suit your specific needs.
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